You Have Sent Too Many Requests Try Again

• We are gettting this message when we try to send a form   Besides Many Requests

  Lamentable! Charge per unit limit exceeded. Try again afterwards.

• We are sorry for the inconveniences you are experiencing.

  Y'all form might be receiving many submissions from the aforementioned IP address in a short catamenia of time. Could y'all please provide u.s.a. with the affected IP address? One time we have the IP, we volition escalate a request to our backend team to exist able to help you.

• Beloved jotform squad,
  We accept been using jotform since 2018. I have to explain our use first. We
  utilize jotform for large group meeting events where rapporteurs take minutes
  of discussions in multiple tables simultaneously on jotform and submit
  later every discussion session of 10-xv minutes. Nosotros accept benefited jotform
  engineering for at least 20 times. Yesterday when the system went downward nosotros
  had to halt the event for half an hour with some 900 participants in 87
  give-and-take tables and continued without jotform. During this 'crisis'
  situation nosotros upgraded the account to the highest level with an expectation
  to ressolve the problem but information technology did not work out.
  We would like to be fully refunded for the monthly subscription fee we paid
  recently and resolution of the issue so that we keep to use jotform for
  our future events.
  Best regards
  Emre Koyuncu
  five May 2018 Cmt 13:31 tarihinde Jotform şunu yazdı:
  ...

• Your last payment was already refunded to you

  

  And your business relationship is on Gratis plan currently.

  I fix your account back to Argent plan that y'all had.

  Delight check if the issue persists and let the states know.

  Thank you!

• Dear jotform team,

  We will have an event this Friday in Turkey (March 8, 2019) where we will use jotform extensively. In that location will bemany submissions from the same IP address in a short period of time and all day long.

  The IP addresses which volition be used during the event will be  between 31.145.138.49 - 60.

  We practise not desire to confront the aforementioned trouble we had last twelvemonth. Delight encounter this problem in ' jotformforum_1464644' thread on May 5-6, 2018.

  Please ensure that our IP will non be affected this time due to overload.

  Thanks very much in advance.

• I whitelisted the IPs in that range.

  The thread ID you provided is this thread's ID, did you have other related thread you mentioned?

  Thanks.

• Yeah this thread and thank you

• I volition consult our backend team on this if information technology is possible to exclude your IP address from such checking.

  Nosotros'll get back to you.

  Thank you!

• yep and if possible to exclude forms from my account from such checking because my company'south utilization of Jotform is a chip different. We utilize the form in big group meetings to report the results of tabular array discussions and every event is organized in a different venue so IP addresses change.

• Hello,

  We added your username to our submission receive whitelist. You lot tin employ without whatsoever problem subsequently. Pitiful for the inconvenience.

• Jotform rocks :) thank y'all.

• Hello,
  I would like to bank check whether my account is however in the whitelist.
  Tomorrow in Turkey time between 09.00-18.00 we will exist using extensively
  the jotform for an event where we will have 80 - 100 submissions in xx-30
  seconds recursively throughout the twenty-four hour period from the same ip. We had a bad
  experience previously so I wanted to bank check again. Delight see the
  correspondence beneath for details.
  Best regards
  Emre Koyuncu
  6 Mar 2019 Çar 13:56 tarihinde Jotform şunu yazdı:
  ...

• Let me forward this to my colleague @uygar, As soon equally we receive an update on this, nosotros volition inform you lot right abroad.

• Howdy,

  Your IP addresses and username are nonetheless whitelisted.

• Hello thanks very much.
  Our ip might exist different from the concluding fourth dimension. The ip range we will use
  tomorrow is 155.223.230.[1-254]
  Thanks a lot again and dainty greetings from İzmir, Turkey.
  Emre
  21 Kas 2019 Per 15:34 tarihinde Jotform şunu yazdı:
  ...

• Hello Emre - I have now whitelisted the IP range mentioned. Thank you.

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Source: https://www.jotform.com/answers/1464644-form-submission-error-too-many-requestssorry-rate-limit-exceeded-try-again-later

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